Contact Us

Please note this Office will be closing for the Christmas/New Year period from 5:00pm on Friday 20 December 2024 and re-opening Monday 6 January 2025.  Any new complaints or correspondence received by this Office during this closure period will not be read or responded to until the Office re-opens in the week commencing 6 January 2025.  Thank you for your understanding.

Complaint Enquiries

Inquiry Line:  02 9377 1840 

Telephone:  02 9377 1800

Free call – Australia only:  1800 242 958

Other Enquiries

Telephone:  02 9377 1800

Email: olsc@justice.nsw.gov.au

Facsimile:  02 9377 1888

Postal Address:  GPO Box 4460  Sydney NSW 2001

Email details

If you would like to make a complaint, please use our online complaint portal.  If you would like to provide additional information and/or documents for an existing complaint, you must provide the reference number of your complaint.

If you need to contact the officer allocated to your complaint please send an email to our office olsc@justice.nsw.gov.au,  quoting your reference number (located at the top right hand side of correspondence).

Translator & Interpreter Service

The Office of the NSW Legal Services Commissioner can arrange a telephone interpreter when required.

This is a free service for people who do not speak English, as the OLSC accepts the charges for the service.

Last updated:

02 Dec 2024

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present and future. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land.

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