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Business area: Organisational Development & Learning
Directorate: People Branch
Division: Corporate Services
People will partner with the DEN and an external provider (Global Leadership Foundation) to roll out Emotional Intelligence workshops. These workshops will be designed to increase the level of empathy demonstrated by managers and support them to more effectively engage staff with a disability.
Focus Area:
Repeated feedback from the DEN has highlighted the need to build manager capability in working with employees with a disability. This could be due to a lack of ability to put themselves in the shoes of others and understanding of how their own behaviours impact on the experience and performance of their team and individuals (particularly those with a disability). By leveraging emotional intelligence to address this capability gap DCJ will be able to build more inclusive teams and a better employee experience.
Repeated feedback from the DEN has highlighted the need to build manager capability in working with employees with a disability. This could be due to a lack of ability to put themselves in the shoes of others and understanding of how their own behaviours impact on the experience and performance of their team and individuals (particularly those with a disability). By leveraging emotional intelligence to address this capability gap DCJ will be able to build more inclusive teams and a better employee experience.
Success would see employees with a disability having a better employee experience, be more engaged in their work, and feel as through their disability is not a barrier in their role. Employees with a disability would also experience increased inclusiveness within their teams and feel more supported by their manager through quicker and more meaningful responses to requests.
Success would also see managers reporting an improvement in disability awareness and understanding of the needs of employees with a disability through their increased understanding of emotional intelligence and how to apply it.
Success would see employees with a disability having a better employee experience, be more engaged in their work, and feel as through their disability is not a barrier in their role. Employees with a disability would also experience increased inclusiveness within their teams and feel more supported by their manager through quicker and more meaningful responses to requests.
Success would also see managers reporting an improvement in disability awareness and understanding of the needs of employees with a disability through their increased understanding of emotional intelligence and how to apply it.
| Key Actions | Outcome | Due date | Status |
|---|---|---|---|
Scope project |
Project scope completed |
17/11/20 | Completed |
Seek endorsement and budget |
Endorsed project scope and budget |
30/11/20 | Completed |
Create project plan for delivery |
Project plan, schedule and other documentation completed |
11/3/21 | Completed |
Implement project (procure, schedule and run workshops) |
Emotional intelligence workshops run |
Progressing |
|
Review and evaluate project outcomes and success |
Project evaluation report completed |
Current Status: Progressing
Date: April 2023
Status Notes:
2023
Content provided by Global Leadership Foundation (GLF) on Emotional Health and Leadership will be included in the upcoming Thriving Leaders playbook on Thrive. A number of workshop series on Emotional Health run by GLF will commence from April 2023 targeted to leaders across DCJ.
July 2022
May 2021
Discussions with GLF occurred in April about the use of resources. Scoping will occur in June on inclusion into leadership programs and standalone supports on the consolidated Learning Management System (LMS).
07 Feb 2025