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A child needs information about their background to develop a healthy sense of their own identity. While not all adoptions involve contact between birth and adoptive families, it is still very important to maintain openness within the adoptive family to discuss adoption issues.
Although identifying information about the birth family is not available until the adopted person turns 18, birth families, adoptive families and adopted people may still be able to communicate, meet, and build relationships while the child is under 18, as long as everyone agrees.
This requires the permission of the adoptive parents or guardian and the willingness of the adopted person and birth parents to be contacted. Even if it's been a while since families were last in contact or contact has never happened, it's often possible for the Post Adoption Information Unit (PAIU) to obtain and pass on current information.
Each person has different feelings about how much contact or news they would like. The Post Adoption Information Unit can assist birth and adoptive families to stay in touch, for example, by facilitating the exchange of letters, emails, sending photographs or by face to face meetings. Read Services for adopted children under 18 and their families factsheet (PDF, 101.6 KB)for more information
The exchange of news and contact usually begins with the support of the adoption caseworker involved, but can progress to direct contact between the parties if everyone agrees.
PAIU can co-ordinate the exchange of information such as letters, emails, photographs, cards, small gifts videos and DVDs. Birth parents can be reassured about the health and progress of their child and adoptive children can keep in touch with what is happening in their birth family. This helps relationships to develop between the two families.
PAIU may be able to help arrange meetings between birth and adoptive families.
This service may also be provided for intercountry adoptions - facilitating contact between the adoptive family and the adoption service provider or foster family in the adopted person's overseas country.
The privacy of all persons is respected however positive relationships can develop when people decide to exchange identifying details. In this case, people can stay in touch without PAIU’s involvement. PAIU Caseworkers can continue to support and offer any assistance if needed.
Even if there has been no contact between the adopted person and birth family for a long time, it may be possible for PAIU to obtain and pass on current information about the other person and/or establish arrangements for ongoing correspondence exchange or meetings. PAIU will discuss your request with you.
PAIU receives many enquiries from adoptive parents of teenagers as well as independent enquiries from young people. There are a number of reasons for requesting information at this time:
Outreach for medical information can be made when:
There are a variety of situations in which counselling is offered:
The counselling service in PAIU is limited and referrals will be made, where appropriate, to other services that are experienced in helping people with adoption issues.
If the Adoption Order was made after February 2003, there may be an Adoption Plan to which the birth family and adoptive family have agreed. The Adoption Plan is part of the adoption application that is lodged at the Supreme Court at the time of the adoption.
The Adoption Plan outlines how contact between the birth and adoptive families will take place including how information such as letters and photos will be shared and how meetings may occur. Where there is no adoption plan, PAIU can help families to arrange contact and exchange information that is agreed on by everyone.
PAIU can provide non-identifying information compiled at the time of adoption:
The inquiry form for adoption information if a person is under 18-years-old is on pages 5-6 of the Initial enquiry where adopted person is under 18 (PDF, 497.0 KB).
Agency: Department of Communities and Justice
Phone: 1300 799 023 or 02 9716 3005
Email: Adoption.Information@dcj.nsw.gov.au
Postal address: Locked Bag 5000, Parramatta NSW 2124, Australia
12 Mar 2025