Data and reporting

DCJ collects data for Family Preservation (FP) services. The data is used to support program, contract, and evaluation activities.

FP data is also used by DCJ for Commonwealth reporting on service delivery, across its portfolios.

infoShare

infoShare is a streamlined data collection platform that will be used by all FP providers. The use of infoShare will:

• Assist in capturing data quicker
• Increase the consistency of data collected
• Offer service providers a visualisation of data in the form of reports.

The following programs need to submit data using infoShare: 

• Family Preservation (formerly Brighter Futures and Youth Hope) 
• Intensive Family Preservation (IFP) 
• Resilient Families 
• Multisystemic Therapy for Child Abuse and Neglect  (MST- CAN®)
• Functional Family Therapy – Child Welfare (FFT-CW ®)
• Permanency Support Program - Family Preservation (PSP-FP) (excluding exiting providers who are no longer accepting new referrals).
• Intensive Family Based Services (IFBS)

FP providers are provided with access to the infoShare platform. Questions about access should be referred to your Organisation Administrator and then as needed, to infoShare@dcj.nsw.gov.au.

Please see the infoShare - Frequently Asked Questions (PDF, 274.8 KB)  for further information about infoShare and FP data collection and reporting.

infoShare roles and responsibilities - Users and Organisation Administrators

There are two main infoShare role types for FP providers - Users and Organisation Administrators.

Organisation Administrators play a vital role in:

• Establishing their organisation in infoShare
• Ensuring quality data submissions are delivered on time
• Supporting their users in infoShare
• Acting as the organisation’s key point of contact between their organisation’s infoShare users and DCJ.

See the infoShare Organisation Administrator - Roles and Responsibilities - Fact Sheet (PDF, 114.7 KB).

Data Collection and Reporting

FP data is collected on a quarterly basis and can be provided by one of the following methods: 

• Manually entered data, directly into infoShare
• Uploading a data file to infoShare.

Minimum Data Set

The minimum data set (MDS) is the mandatory set of data items that must be collected and shared by service providers with DCJ about clients and the services they deliver. These data items capture both identifying and demographic information of clients accessing program activities. infoShare includes the MDS in its collection mechanisms.

Family Preservation Annual Snapshot

The annual snapshot of Family Preservation and its service models in 2022-23 provides an overview of measures across their performance and demographic characteristics.

See the Family Preservation Annual Snapshot 2022-23 (PDF, 373.6 KB).

Data Privacy

There are important privacy considerations for FP providers and staff in relation to the collection, storage, use, disclosure, and destruction of personal information, under the Privacy and Personal Information Protection Act 1998 (PPIP Act) and the Health Records and Information Privacy Act 2002 (HRIP Act).

Further information for providers can be found for maintaining secure information and notifying us of information security incidents on the DCJ website.

infoShare resources

A range of fact sheets, guides and videos have been produced and are available to infoShare Organisation Administration Users within the application at InfoShare instruct.

Contacts

Please contact infoShare@dcj.nsw.gov.au if you have any questions related to data submission template and data fields.